Annual Maintenance Contracts (AMC)

Concerns regarding repair and maintenance costs can now be less stressful as we at NBT, offers Annual Maintenance Contracts (AMC). Under this service contract, we proactively monitor the IT set up to identify and resolve potential issues before they get turned into serious hitches. Our goal is to attain 100% customer satisfaction via our support and services.

We strive to achieve this by focusing exclusively and individually on each project and build a healthy relationship with our customers. Our highly skilled and certified technicians can install and maintain your IT infrastructure .

AMC support services (Comprehensive and Non-Comprehensive) includes the following :

  • Desktops
  • Laptops
  • Servers & Storage
  • Printers
  • Active Components
  • Passive Components
  • Data Center Comprehensive AMC Support
NBT Facility Management Services (FMS)

Network Bulls Technologies is a facilitator when it comes to successful re-consolidation and relocation of your IT infrastructure within specified time and cost. Our multipoint optimization strategy along with our thoughtful customer referral methodology leads to smooth alterations, making your IT setup future ready. NBT consultants with their sound technical expertise, ensure smooth planning and working of the project, where in our consultants are deployed along with the customer’s team for successful initialization and completion of your network.

NBT focuses on three prime components i.e. People, Process and Technology for delivering IT-IMS Services. Network Bulls Technologies conducts inclusive service portfolio for IT Infrastructure Management Services (IT-IMS). As IT Services are considered to facilitate the core business for any organization. Hence, Network Bulls Technologies services are designed to provide the following:

  • Ensure better Availability & Reliability of IT Infrastructure.
  • Ensure optimized Performance of IT Infrastructure.
  • Ensure increased End-User Satisfaction.
  • Ensure adoption and adherence of Industry Best Practices.
  • We offer & aim at sharing IT Infrastructure Management Services.

Our team member’s robust knowledge of IT Infrastructure put along with through with Skilled Resources and Process Proficiency and ability to provide quality services to our customers, makes NBT an undeniable and superlative choice for managing client’s IT Infrastructure, worldwide.

About Managed Services

As an IT partner, we offer custom made solutions which befit our client’s needs. We offer end to end Infrastructural Managed Services (IMS), enabling enterprises to attain cost effectiveness with minimum completion time. Thevarious levels of our service offerings:

  • Helpdesk Management Services
  • Desktop Management Services
  • Server Management Services
  • Storage & Backup Management Services
  • Security Management Services
  • Data Center Management Services
  • FMS Support Services.
Service Delivery Model

The services cited above are delivered to our customers as per their requirements i.e. On-Site, Off-Site or Hybrid Model.

On-Site Model: In this service delivery model, IT-IMS Services are delivered by deploying and delegating a dedicated resource from technical team at the customer’s site. These services are referred to as Facility Management Services (FMS).

Off-Site Model: In this service delivery model IT-IMS Services are delivered from Network Bulls’Network Operations Center (NOC) by a team of Remote Support Engineers. These services are referred to as Remote Infrastructure Management (RIM) Services

Hybrid Model: In this service delivery model, IT-IMS Services are delivered partially on-Site and off-site.

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